First things first – your privacy is important to us. We know that’s what all these kinds of
notices say, but we really mean it. You’ve placed your trust in us by using Gateway Stream
services, and we value that trust. That means we’re committed to protecting and safeguarding
any personal data you give us.
This document describes how we use and process your personal data, hopefully presented in a
readable and transparent way so you can understand where we’re coming from without getting
bored. As an added bonus, it also tells you how to contact us if you have questions about your
personal data, which we’re more than happy to answer. Please also read our separate Cookie
If you’ve ever used our services before, you know that Gateway Stream offers online
travel-related services through our own websites and mobile apps, as well as through other
online platforms like partners’ websites and social media. Why mention every one of these?
It's good to know that all the information that follows applies to not one, not two, but all
of these platforms. We have several platforms, but one Privacy Statement.
This one Privacy Statement applies to any kind of information we collect through these
platforms or other means connected to these platforms (such as contacting our Customer Service
team by email). It's here for less time-consuming reading. Accommodation partners should also
visit the Privacy Statement specifically for accommodation partners.
We might amend the Privacy Statement from time to time. If you care about your privacy, you
can visit this page regularly and you’ll be able to stay up to date.
A necessary part: If you disagree with this Privacy Statement, you should discontinue using
our services. If you agree with our Privacy Statement, then you’re all set to book your next
stay or your favourite dish. Let the good times roll !
What kind of personal information does Gateway Stream collect ?
We can’t help you book the perfect accommodations without information, so when you use
our services there are certain pieces of information we ask for. This is pretty basic
stuff – your name, preferred contact details, the names of anybody traveling with you,
and your payment information. In addition to this, we also collect information from
your computer. This can include the IP address, the browser you're using, and your
language settings. There are also situations when we receive information about you
from others or automatically collect other information.
Why does Gateway Stream collect and use your personal data ?
The main reason we ask you for personal details is a very good one – it’s to help
administer your online bookings, ensure you get the best service possible, and keep
your information safe. We also use your personal data to contact you and inform you
about our latest deals and special offers.
How does Gateway Stream share your data with third parties ?
There are different parties integrated into the Gateway Stream services in various
ways and for various reasons. The primary purpose is to share your reservation data
with the accommodations to complete your reservation. There are also other parties
which can receive some of your data, which are parties we involve to provide you with
the Gateway Stream services, financial institutions, advertisers, or in some cases
How does Gateway Stream use mobile devices ?
We offer free apps which we also collect and process personal data through. This
works very much the same way as our website, but they also allow you to use our
How does gatewaystream.com use social media ?
The use of social media services may be integrated with the Gateway Stream
services in various ways, which can involve us collecting some of your personal
data or the social media provider receiving some of your information. If you’d
like to learn more about how this information is used and exchanged, keep reading.
What security and retention procedures does Gateway Stream put in place to safeguard
your personal data ?
In accordance with data protection laws, we observe reasonable procedures to
prevent unauthorized access to, and the misuse of, personal data. Incase you
want to delete your data on Gateway Stream, you can request for data deletion
Available on IOS and Android
Download our Gateway Stream Apps for Free
Wherever, Whenever, Whatever, we are here for you.
The ultimate one-stop-shop for borderless buying and selling. Find hotels, lodges, holiday
homes, cruises, holiday packages, activities, restaurants, cabs, airport shuttles, and
gifts, all in one place.