1. Gateway Stream
The entity providing the Gateway Stream services is The RTG Gateway (Private)
Limited, a company operating under the laws of Zimbabwe, located at Number 1
Pennefather Avenue, Samora Machel Avenue West, Harare, Zimbabwe. The RTG Gateway
(Private) Limited is a wholly owned subsidiary of Rainbow Tourism Group Limited
(RTG). Any reference to RTG or Gateway Stream’s “Affiliates” in these terms means
the other companies within the RTG corporate group.
2. Your Account
To access Gateway Stream Services, you may be required to be logged into your own
Gateway Stream account. You will be responsible for maintaining the
confidentiality of your account and password and for restricting access to your
account, and you agree to accept responsibility for all activities that occur
under your account or password. The following rules also apply;
You must be 18 years or older to use our Services. Minors under 18 and at least
13 years of age are only permitted to use our Services through an account owned
by a parent or legal guardian with their appropriate permission and under their
direct supervision. Children under 13 years are not permitted to use our
Services. You are responsible for any account activity conducted by a minor on
You have a responsibility and obligation to supply accurate information about
yourself. It is prohibited to use false information or impersonate another
person or company through your account.
You may not use language that is offensive, vulgar, infringes someone’s
intellectual property rights, or otherwise violates the Terms.
You are responsible for your account. You are solely responsible for any
activity on your account. If you are sharing an account with other people, then
the person whose financial information is on the account will ultimately be
responsible for all activity. If you are registering as a business entity, you
personally guarantee that you have the authority to agree to the Terms on behalf
of the business. Your accounts are not transferable.
For the purposes of processing payment, Gateway Stream may ask you to enter your card
details with a valid payment method. Should a problem arise charging your selected payment
method, we may charge any other valid payment method associated with your account
describes details relating to our handling of information, including the various
types of information we receive and collect from you as well as the manner in which
we use and share such information. You agree to our data practices, including the
collection, use, processing, and sharing of your information as described in our
Zimbabwe and other countries globally where we have or use facilities, service
providers, or partners, regardless of where you use our Services. You acknowledge
that the laws, regulations, and standards of the country in which your information
is stored or processed may be different from those of your own country.
4. Electronic communications
When you use Gateway Stream Services, or communicate with us via electronic means
such as e-mails, text messages, and other communications from your desktop or mobile
device to us, you shall be communicating with us electronically. You hereby agree to
receive such communication from us electronically, such as e-mails, texts, mobile
push notices, or notices and messages on this site or through the other Gateway
Stream Services, such as our Message Center. You agree that all agreements, notices,
disclosures, and other communications that we provide to you electronically satisfy
any legal requirement that such communications be in writing.
All content included in or made available through any Gateway Stream Service,
including text, graphics, logos, button icons, images, audio clips, digital
downloads, data compilations, and software is the property of Gateway Stream or its
content suppliers and protected by Zimbabwe and international copyright laws. The
compilation of all content included in or made available through any Gateway Stream
Service is the exclusive property of Gateway Stream and protected by Zimbabwe and
international copyright laws.
Graphics, logos, page headers, button icons, scripts, and service names included in
or made available through any Gateway Stream Service are trademarks or trade dress
of Gateway Stream in Zimbabwe and other countries. Gateway Stream's trademarks and
trade dress may not be used in connection with any product or service that is not
Gateway Stream's, in any manner that is likely to cause confusion among customers,
or in any manner that disparages or discredits Gateway Stream. All other trademarks
not owned by Gateway Stream that appear in any Gateway Stream Service are the
property of their respective owners, who may or may not be affiliated with,
connected to, or sponsored by Gateway Stream.
One or more patents owned by Gateway Stream apply to the Gateway Stream Services and
to the features and services accessible via the Gateway Stream Services. Portions of
the Gateway Stream Services operate under license of one or more patents.
8. License & Access
Subject to your compliance with these Conditions of Use and any Service Terms, and
your payment of any applicable fees, Gateway Stream or its content providers grant
you a limited, non-exclusive, non-transferable, non-sublicensable license to access
and make personal and non-commercial use of the Gateway Stream Services. This
license does not include any resale or commercial use of any Gateway Stream Service,
or its contents; any collection and use of any product listings, descriptions, or
prices; any derivative use of any Gateway Stream Service or its contents; any
downloading, copying, or other use of account information for the benefit of any
third party; or any use of data mining, robots, or similar data gathering and
extraction tools. All rights not expressly granted to you in these Conditions of Use
or any Service Terms are reserved and retained by Gateway Stream or its licensors,
suppliers, publishers, rightsholders, or other content providers. No Gateway Stream
Service, nor any part of any Gateway Stream Service, may be reproduced, duplicated,
copied, sold, resold, visited, or otherwise exploited for any commercial purpose
without express written consent of Gateway Stream. You may not frame or utilize
framing techniques to enclose any trademark, logo, or other proprietary information
(including images, text, page layout, or form) of Gateway Stream without express
written consent. You may not use any meta tags or any other "hidden text" utilizing
Gateway Stream's name or trademarks without the express written consent of Gateway
Stream. You may not misuse the Gateway Stream Services. You may use the Gateway
Stream Services only as permitted by law. The licenses granted by Gateway Stream
terminate if you do not comply with these Conditions of Use or any Service Terms.
9. Reviews, Comments, Communications & Other Content
You may post reviews, comments, photos, videos, and other content; send e-cards
and other communications; and submit suggestions, ideas, comments, questions, or
other information, so long as the content is not illegal, obscene, threatening,
defamatory, invasive of privacy, infringing of intellectual property rights
(including publicity rights), or otherwise injurious to third parties or
objectionable, and does not consist of or contain software viruses, political
campaigning, commercial solicitation, chain letters, mass mailings, or any form of
"spam" or unsolicited commercial electronic messages. You may not use a false
e-mail address, impersonate any person or entity, or otherwise mislead as to the
origin of a card or other content. Gateway Stream reserves the right (but not the
obligation) to remove or edit such content, but does not regularly review posted
If you do post content or submit material, and unless we indicate otherwise, you
grant Gateway Stream a nonexclusive, royalty-free, perpetual, irrevocable, and
fully sublicensable right to use, reproduce, modify, adapt, publish, perform,
translate, create derivative works from, distribute, and display such content
throughout the world in any media. You grant Gateway Stream and sublicensees the
right to use the name that you submit in connection with such content, if they
choose. You represent and warrant that you own or otherwise control all of the
rights to the content that you post; that the content is accurate; that use of the
content you supply does not violate this policy and will not cause injury to any
person or entity; and that you will indemnify Gateway Stream for all claims
resulting from content you supply. Gateway Stream has the right but not the
obligation to monitor and edit or remove any activity or content. Gateway Stream
takes no responsibility and assumes no liability for any content posted by you or
any third party.
10. Risk Of Loss
All purchases of physical items from Gateway Stream are made pursuant to a shipment
contract. This means that the risk of loss and title for such items pass to you upon
our delivery to the carrier.
11. Returns, Refunds & Title
Gateway Stream does not take title to returned items until the item arrives at our
fulfillment center. At our discretion, a refund may be issued without requiring a
return. In this situation, Gateway Stream does not take title to the refunded item.
For more information about our returns and refunds, please see our Returns Center.
With respect to items sold by Gateway Stream, we cannot confirm the price of an item
until you order. Despite our best efforts, a small number of the items in our
catalog may be mispriced. If the correct price of an item sold by Gateway Stream is
higher than our stated price, we will, at our discretion, either contact you for
instructions before shipping or cancel your order and notify you of such
cancellation. Other merchants may follow different policies in the event of a
12. Product Descriptions
Gateway Stream attempts to be as accurate as possible. However, Gateway Stream does
not warrant that product descriptions or other content of any Gateway Stream Service
is accurate, complete, reliable, current, or error-free. If a product offered by
Gateway Stream itself is not as described, your sole remedy is to return it in
"List Price" means the suggested retail price of a product as provided by a
manufacturer, supplier, or seller. We regularly check List Prices against prices
recently found on Gateway Stream and other retailers. Certain products may have a
"Was Price" displayed, which is determined using recent price history of the product
on Gateway Stream.
14. App Permissions
When you use apps created by Gateway Stream, such as the Gateway Stream App you may
grant certain permissions to us for your device. Most mobile devices provide you
with information about these permissions.
15. Other Businesses
Parties other than Gateway Stream operate stores, provide services or software, or
sell product lines through the Gateway Stream Services. In addition, we provide
links to the sites of affiliated companies and certain other businesses. If you
purchase any of the products or services offered by these businesses or individuals,
you are purchasing directly from those third parties, not from Gateway Stream. We
are not responsible for examining or evaluating, and we do not warrant, the
offerings of any of these businesses or individuals (including the content of their
Web sites). Gateway Stream does not assume any responsibility or liability for the
actions, product, and content of all these and any other third parties. You should
carefully review their privacy statements and other conditions of use.
16. Disclaimer Of Warranties And Limitation Of Liability
The gateway stream services and all information, content, materials, products
(including software) and other services included on or otherwise made available to
you through the gateway stream services are provided by gateway stream on an "as is"
and "as available" basis, unless otherwise specified in writing. Gateway stream
makes no representations or warranties of any kind, express or implied, as to the
operation of the gateway stream services, or the information, content, materials,
products (including software) or other services included on or otherwise made
available to you through the gateway stream services, unless otherwise specified in
writing. You expressly agree that your use of the gateway stream services is at your
To the full extent permissible by law, gateway stream disclaims all warranties,
express or implied, including, but not limited to, implied warranties of
merchantability and fitness for a particular purpose. Gateway stream does not
warrant that the gateway stream services, information, content, materials, products
(including software) or other services included on or otherwise made available to
you through the gateway stream services, gateway stream's servers or electronic
communications sent from gateway stream are free of viruses or other harmful
components. To the full extent permissible by law, gateway stream will not be liable
for any damages of any kind arising from the use of any gateway stream service, or
from any information, content, materials, products (including software) or other
services included on or otherwise made available to you through any gateway stream
service, including, but not limited to direct, indirect, incidental, punitive, and
consequential damages, unless otherwise specified in writing.
Any dispute or claim relating in any way to your use of any Gateway Stream Service,
or to any products or services sold or distributed by Gateway Stream or through
Gateway Stream.com will be resolved by binding arbitration, rather than in court,
except that you may assert claims in small claims court if your claims qualify.
There is no judge or jury in arbitration, and court review of an arbitration award
is limited. However, an arbitrator can award on an individual basis the same damages
and relief as a court (including injunctive and declaratory relief or statutory
damages), and must follow the terms of these Conditions of Use as a court would.
18. Applicable Law
By using any Gateway Stream Service, you agree that the laws of Zimbabwe, without
regard to principles of conflict of laws, will govern these Conditions of Use and
any dispute of any sort that might arise between you and Gateway Stream.
19. Site Policies, Modification, And Severability
Please review our other policies, such as our pricing policy, posted on this site.
These policies also govern your use of Gateway Stream Services. We reserve the right
to make changes to our site, policies, Service Terms, and these Conditions of Use at
any time. If any of these conditions shall be deemed invalid, void, or for any
reason unenforceable, that condition shall be deemed severable and shall not affect
the validity and enforceability of any remaining condition.
20. Additional Gateway Stream Software Terms
The following terms (“Software Terms”) apply to any software (including any
updates or upgrades to the software) and any related documentation we make
available to you in connection with Gateway Stream Services (the "Gateway Stream
Use of the Gateway Stream Software.
You may use Gateway Stream Software solely for purposes of enabling you to use
the Gateway Stream Services as provided by Gateway Stream, and as permitted by
these Conditions of Use and any Service Terms. You may not incorporate any
portion of the Gateway Stream Software into other programs or compile any
portion of it in combination with other programs, or otherwise copy (except to
exercise rights granted in this section), modify, create derivative works of,
distribute, assign any rights to, or license the Gateway Stream Software in
whole or in part. All software used in any Gateway Stream Service is the
property of Gateway Stream or its software suppliers and is protected by
United States and international copyright laws.
Use of the Gateway Stream Software.
When you use the Gateway Stream Software, you may also be using the services
of one or more third parties, such as a wireless carrier or a mobile software
provider. Your use of these third-party services may be subject to the
No Reverse Engineering. You may not reverse engineer, decompile or
disassemble, tamper with, or bypass any security associated with the Gateway
Stream Software, whether in whole or in part. Updates. We may offer automatic
or manual updates to the Gateway Stream Software at any time and without
notice to you.
Conflicts. In the event of any conflict between these Conditions of Use and
any other Gateway Stream or third-party terms applicable to any portion of
Gateway Stream Software, such as open-source license terms, such other terms
will control as to that portion of the Gateway Stream Software and to the
extent of the conflict.
21. Notice And Procedure For Making Claims Of Intellectual Property Infringement
If you believe that your intellectual property rights have been infringed, please
submit your complaint to . This form may be used to report all types of intellectual
property claims including, but not limited to copyright, trademark, and patent
We respond quickly to the concerns of rights owners about any alleged infringement,
and we terminate repeat infringers in appropriate circumstances.
You may submit written claims of copyright infringement to our Legal Department 1
Pennefather Avenue, Samora Machel Avenue West, Harare, Zimbabwe; Legal Department